Any order of a product on the site diams.com supposes preliminary consultation of the present general conditions.
The consumer recognises to be perfectly informed about the fact that his agreement concerning the contents of the present General Terms and Conditions of Sale does not require a handwritten signature of this document. The consumer has the right to print the present general conditions.
The present General Terms and Conditions of Sale express the entire obligations of the parties. The consumer must accept without reserve the entire measures in these General Terms and Conditions of Sale. No specific conditions can be integrated into the present.
The present general conditions have for project to define the rights and duties of the parties within a framework of the on-line sale of goods and services proposed by diams.com, site of the group diams.ch SA.
The present contract is represented by:
In case of contradiction between the measures in the document, the upper measures will prevail.
The present General Terms and Conditions of Sale come into effect in the date of the order form.
The present General Terms and Conditions of Sale are concluded for the duration necessary for the supply of the signed goods, until extinction of guarantees offered by diams.com, a site of the group diams.ch SA.
The “double click” of the consumer in conformance with the order form establishes an electronic signature. It has between the two parties the same value as a handwritten signature.
The consumer will receive by e-mail the contractual information at the address indicated on the order form.
The registers kept on the computer systems of diams.com, a site of diams.ch SA, will be considered as proof of communication, orders and payments between the two parties.
8-a : diams.com presents all the necessary characteristics to allow the consumer to order the products.
8-b : the products are available in the limits of our stock.
The prices are indicated in the currency of your choice. The prices are valid only on the order date. The delivery expenses are offered for Switzerland, Dubai and Mauritius.
To settle his order the consumer must proceed to the payment. He has the right to choose between several payments methods indicated on the order form. diams.com, a site of diams.ch SA, reserves the right to refuse to make a delivery or to fulfil an order emanating from a consumer who did not pay the entire order amount.
The order will be executed for the deadline mentioned on the order. In case of unavailability of the ordered products, the consumer will be informed as soon as possible and will have the possibility to cancel his order.
The consumer will have the choice to ask for a refund or for a product exchange.
Diams.com, a site of diams.ch SA, offers a two year guarantee on it’s products.
The guarantee comes into effect at the delivery date. Please keep carefully the accompanying invoice.
The damage due to abnormal or improper use and to normal wear and aging is not covered.
All jewels can be returned within 30 days from the delivery date through the Post with Secure delivery with insurance and signature upon receipt. Special orders of diamonds and creations can not be returned or exchanged.
In case of return we must be informed by telephone or by email.
The jewel must be returned in his whole and original packing, via the post office with insurance (indicating its sale value) and signature upon receipt to the following address.
The jewel must be returned in his whole and original packing.
We do not accept jewels that have been damaged or that the packaging has been damaged.
You have the right to withdraw with no penalty. The expenses of return are under your expense. In the hypothesis of the exercise of the right of withdraw, the customer has the choice to ask either for a refund, or for the exchange of the product.
For the purposes of these General Terms & Conditions of Sale, force majeure is defined as any unforeseeable deed, fact or event (or, if foreseeable, are irresistible deeds, facts or events) outside the control of diams.com and which prevent the performance of obligations under the contract or delay such performance, the consequences of which are not capable of being remedied despite all efforts, including, but not limited to, acts of war, fire, flood, water damage, industrial action, lock out against workers and other industrial disturbances, import and export restrictions, regulatory activities, and interruptions in supply.
In the event of force majeure, the consumer shall not be entitled to compensation of any kind whatsoever, nor shall it have the legal right to claim performance of the contract.
In the event of nullity or annulment of any provision of the General Terms and Conditions of Sales, the other provisions here of shall remain in full force and effect.
Diams.com, a site of diams.ch SA, and the consumer explicitly agree that the title to the goods supplied shall remain with diams.com until the consumer makes the full payment.
By visiting diams.com, a site of the group diams.ch SA, you agree that the Swiss laws, without regard to principles of conflict of laws, will govern these General Terms and Conditions of Sales and any dispute of any sort that might arise between you and diams.com, a site of the group diams.ch SA or its associates.